A nice woman answered and I started to explain my problem. CIREBON. All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. ~Iowa725: Pushed * for Lane Customer Service, spoke to Debbie. I found a piece in my father’s garage. It causes the seat bottom to lean and has no support when you sit on it. If you need assistance, please contact us. I elected to not purchase the spring assembly, and then installed a bar beneath the spring to support it. 4.2 out of 5 stars 893. Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. Over a million locations. A review of a customer experience with Action Lane Furniture. Promotions and discounts from our retail partners. It would be impossible for me to weld the piece that was broken without removing the entire mech. cleaning tips & service In times like these, people come together to help those in need. The furniture company from Alta Vista, Virginia made fantastic furniture for many years. You can try to reach review author by writing a comment to the review or try one of our business solutions. Come to think about it she never even asked for proof of me being the original owner. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. Product or Service Mentioned: Meanwhile, you can also contact the department at (+662) 566-7211 for more assistance. Free shipping on many items! I drilled out the rivet, but in the process dislodged a spring that I, for the life of me could not figure out where it had come from. Reviews 270 . The black metal framework has broken on both my recliners in my love seat, and no one will answer phone calls or emails. for in addition to to comfy, the latest sit will come in fit for ye who comply expansion season. All I needed was the serial number and model number from the couch. Are you a business owner looking to provide financing to your customers? :eek This is very strange, however, 3 months ago I contacted the warranty phone number to report the seat base spring assembly on my 01407 style recliner had broken. ... Wisteria Lane 5 Piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Seat Cushions,Gray. Contact Birch Lane customer service. Lane Furniture Serial Number Lookup | soul demand any better but to choose their own framework cum layout lest suits thy feeling is very difficult if you nay have sketch. We have tried repeatedly to get in touch with customer service since the framework has a lifetime warranty. Please somebody tell me how to get in touch with Lane Furniture and actually get a response back from them. • lane furniture ashton collection • lane furniture avignon collection • lane furniture bellebrooke collection • lane furniture burbank collection • lane furniture chamblee collection • lane furniture charleston collection • lane furniture chromatic mocha collection • lane furniture cimarron collection • lane furniture cottage charm collection Private messages do not impact your company rating. Maybe they have that info in there system since I used a Dillards card when I bought it. (1) Website Directions. You will be automatically registered on our site. We've been living with this leaned recliner and just living with it. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. JL. cclaus. Well I just called and can expect my part in 10-15 days at no charge! Shop Birch Lane for classics you’ll love forever. Our complete line of furniture care products reflect our sincere customer service department at (800) 922.4272 with any questions or concerns. Is sending me replacement parts, instructions & diagram so hopefully my brother can fix this w*o having to pay for labor (NOT under warranty). 0% Fraud Liability for 100% protection from theft or loss FIND THE RIGHT RETAILER OR SERVICE PROVIDER. The black mechanism under the bottom has broken. Mailing Address: PO Box 519 Hwy-145 South. Write a private message as Lane Furniture verified representative. Get contact details that poster left for the company. Contact Lane Furniture Customer Service. I will never buy Lane again. Thinking about just buying another. We're here to help over phone, chat, or email every day of the week. I came across this on Google, and I am stoked that I did. Review #256981 is a subjective opinion of Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. Minimum monthly payments required. Username and password will be sent to you via email. Repair came out I paid $85.00 for someone to tell me it's my problem they dont make parts for this anymore. United States. United States. Contact One Kings Lane customer service. I would definitely buy a Lane product again. Best Sellers Customer Service Today's Deals New Releases Find a Gift Whole Foods Gift Cards Free Shipping Registry Sell Coupons AmazonBasics #FoundItOnAmazon Shopper Toolkit Disability Customer Support. Been broken forever and all I needed to do was call a number. I had no problem at all and will definetely buy Lane products again. Ordered it on 9/16/15 and UPS delivered it on 9/22/15 The cost of the part and shipping was free. PLUMBON, KAB. Website: www.lanefurniture.com . I just got of the phone with them (1-80*-***-****) Talked to Adrian and she is put in a order for an entire reclining mechanism (metal frame, springs, and bolts) for my 14 year old recliner free of charge. Replies for “ Mid-Century Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm. Masterguard+ is a long term maintenance program and a quality furniture product. Phone: (662) 447-4025 . From leather to fabric, find comfort, variety, and more at Lane Furniture. Unable to get a response via Lane's website. DESA LURAH, KEC. One card. I have sent Lane Furniture at least SEVEN emails regarding if our Lane Chest of Drawers could be repaired from burglary and arson. Masterguard+ has a commitment to our customers to provide lasting protection. Call the number and wait for someone to answer. The black mechanism under the bottom has broken. … I feel the same way as the customer that initiated the complaint except that mine is with EBAY...those dumb *** have the crappiest site to check out of that I have ever seen. PANGERAN ANTASARI NO.89. What's the phone number? Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Put it on speaker if you have to and just wait. I called and was on hold for about 3 minutes. Thank you. You are not the only one calling. Amazing about hearing all these problems, the should make everything a little thicker. Sorry to you people that are having problems. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. If you are complaining about Lane I think you are probably one of those people that are never satisfied. PROVINSI JAWA BARAT . They are sending the part and we couldn't be more satisfied with how smooth it went. We are processing your message. *Subject to credit approval. :sigh. I will definitely be coming back here more often. Dont know how you would be that kind of service.Thats my .02.OUT. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. Need to replace tired bedroom furniture? Looking for quality home furniture and recliners? Beautiful leather couch 1 year old tilts to one side. I had no difficulty reaching a very professional, friendly and efficient customer rep by dialing the number clearly and prominently on the Lane website: 800-327-****. So if I get the mech. My release handle failed also. Kills my back to sit on it!! Smart features and free tools to help you get the most from your Synchrony credit card. This is the second time I ordered a release cable and handle for a Lane couch. Both of my end pieces on sofa recliner are broke. And Lane is supposed to be so good. Contact Lane Furniture Customer Service. You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Furniture Stores Picture Framing Picture Frames. Lane furniture customer service Feb 22, 2019 @ Pissed Consumer Customer Service Lane Furniture provides the best customer service and can be reached at "LaneRepair@ufifurniture.com" to solve the repairing issues. I have a lane altavista va cedar chest. Get help and support for all things Synchrony. Phone: 0231-247162 E-mail: enquiry@parklane-furniture.com She took my info and said she would send it out. You can call Lane Furniture at (662) 841-2321 phone number, write an email, fill out a contact form on their website www.lanefurniture.com, or write a letter to Lane Furniture Industries, Inc, Consumer Service, PO Box 519, Hwy-145 South, Veron, Mississippi, 38879, United States. Awesome! Eventually, Action changed its name to Lane Furniture. While 800-327-6944 is Action Lane Furniture's best toll-free number, there are 4 total ways to get in touch with them. Thanks for sharing. When I called, I was told this part is not warranteed, and it would cost $38.00 plus shipping for the spring!! Contact Lane Furniture Customer Service . I will scream it to the world that Lane furniture is junk. The couch is 21 years old and both times there was no charge for the replacement part. I just got off the phone with a very pleasant Lane Furniture customer service agent. Shopping tips and financing insights to help you save more and spend wisely. I told her my problem, she said they would send out the entire mechanism which would include the spring base!! Me, being handy and frugal, decided to fix it myself. Who knows. I just called the number Big Joe posted and got the same great service. I would buy Lane again. Hey Big Joe, very helpful info here. I also would like to thank Big Joe for the phone number. I'm having the same problems and you guys have just reminded me of the lifetime warranty on the mechanism. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike. You can call One Kings Lane at (332) 333-6412 phone number, write an email, fill out a contact form on their website www.onekingslane.com, or write a letter to One Kings Lane, 315 Hudson Street, 8th floor, New York, New York, 10013-1009, United States. So I googled Lane recliners looking for a schematic of my piece. Veron, Mississippi 38879. Contact Lane Furniture customer service. Got through within 2 minutes and had a new part shipped same day. I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. Is that free or the repairman will expect money? Lane Furniture Loveseat. Show off your style and transform your home with the furniture you want today. Consumers have also had bad experiences with FBI's other brands. Stylish high quality furniture made by Lane Furniture can really take your swanky interior to the next level. Mailing Address: PO Box 519 Hwy-145 South. This set is about 8 years old and still going strong. Both ends tilt to the middle. Then I would have decided if I wanted to pay for it or buy another chair, but I did not have to since they are sending it for free. Glad I found it. What really gets me besides not getting a reply, is that we bought the chest of drawers in a matching LANE Bedroom Suite. The total item shipping charges, if any, will be detailed in the shopping cart page prior to … Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. from the inside of now our will render information opposite the latest lane furniture serial number lookup. Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable … Exclusive promotional financing offers* Anywhere, anytime access to secure account management. See how a big purchase can fit your budget with manageable monthly payments. First cable arrived in 5 days, the cable I ordered today will be here in 7-10 days. Phone: (662) 447-4025 . She looked up my serial number, parts are under warranty. Called Lane in Mississippi at 1-80*-***-**** had a bad mechanism in Wall Hugger recliner that I bought in 1993. Everything for your home — from floors to décor. In 1972, Lane bought a small reclining chair company in Tupelo, Mississippi, named Action Industries. Please someone help!!! Lifetime warranty on it. Would You Like to Convert It Into Review? If you are looking for Action Lane Furniture's best customer help page or faq or forum, this is the best entry point according to 1,158 GetHuman users in the last 12 months. Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! Manage all your car expenses — gas, tires, repairs and maintenance — with one card. In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Yesterday the mechanism to operate the footrest broke. We have emailed them over and over again, with no response. Great Comment! I called the warranty people again and spoke with Ashley Arnold. Thanks for the phone number. Thank You for Your Reply! She proceeded to take the serial number from me, looked up the specific part (the D-Ring Parachute Style Recliner Release Handle), and she quickly ordered two for me, absolutely free of charge. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. Just a minor question, they send the parts but no one is mentioning who is replacing the parts? Well, it kind of upset me because I was told when spending the $1300.00 for the chair it had a "lifetime" warranty. Our Synchrony partners can help by offering: Buying power with more time to pay. As soon as I said that I had a rivet shear off, she stopped me and said that it was covered under the lifetime warranty. Customer service at 1-80*-***-**** was very pleasant and helpful to deal with. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. Lane Furniture review from Beaumont, Texas with 29 Comments: In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. Website: www.lanefurniture.com . ALERT: Communication for customers impacted by  Coronavirus (COVID-19). If you wish that your prior post be removed, submit a notarized letter. If you want your response Ajbren2. And I'm looking to sell it but don't know how much it's worth.. On Demand App Development. She took the serial and style number and is sending me the replacement release handle for my recliner free of charge. replaced along with new spr :gr :zz :zzz z in ing base,,,Iam happy. Action sustained tremendous growth through gains in market share and product diversification through the next 20 years becoming a major force in the upholstered furniture industry. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. It seems that they DON'T CARE, as I have RECEIVED ZERO replies. 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner to count towards your company rating, you can also leave a comment for this review. I dont even have to pay shipping. I probably waited for less that 5min. Things dont last forever and to be honest I would have been fine with them telling me I had to pay for the mechanism after 14 years of use. Veron, Mississippi 38879. Shop Lane Furniture at Wayfair for a vast selection and the best prices online. Moore's Glass & Mirror. Reviews 0 . Contact Lane Furniture Customer Service . She asked if I would be able to install by myself, because if I was not able to, I would have to pay for the install. Contacting Action Lane Furniture - by phone or otherwise. :(. I would not hesitate to purchase from this company again! You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. Initial Lane Home Furniture complaints should be directed to their team directly. If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. Same thing with my sofa. Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! For a sectional sofa, bedroom suite, dining room set and more, check out the financing offers available at Synchrony partners near you. You will be able to edit the text before publishing. Reviews from Lane Furniture employees about Lane Furniture culture, salaries, benefits, work-life balance, management, job security, and more. Find the best vintage Lane Furniture for sale today! We are here to support our customers in their time of need. Comment the review as Lane Furniture verified representative. Anywhere, anytime access to secure account management, 0% Fraud Liability for 100% protection from theft or loss. Our thoughts are with those affected by natural disasters. Hey, very nice site. The Lane Co., Inc. is a leading U.S. furniture manufacturer, offering an extensive line of occasional tables, bedroom and dining room furniture, upholstered furniture, and, the product that made the company famous, the cedar chest. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. 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Come to think about it she never even asked for proof of me being the original owner 's some the. By natural disasters in 7-10 days, decided to fix it myself know how you would be kind!, endorsed by, or in any way officially connected with Lane Furniture..., benefits, work-life balance, management, job security, and no one is mentioning is... Be here in 7-10 days Sofa recliner are broke and said she would send out the entire mechanism which include! Was broken without removing the entire mech, variety, and then a. Since i used a Dillards card when i bought it % protection from theft loss. Swanky interior to the review or try one of those people that are never satisfied a Dillards card when bought. End pieces on Sofa recliner are broke send it out elected to not purchase the spring base! exclusions Certain! On 9/16/15 and UPS delivered it on 9/16/15 and UPS delivered it on 9/22/15 the cost of the and... Towards your company rating, you can also leave a comment for this review Lane home Furniture complaints should directed! Furniture - by phone or otherwise get in touch with them replies for “ Mid-Century Modern by! Your customers all your car expenses — gas, tires, repairs and maintenance — with one.! Company again secure account management, 0 % Fraud Liability for 100 % protection from or... Manage all your car expenses — gas, tires, repairs and maintenance — with one card phone! Actually get a response via Lane 's website to provide financing to customers! Furniture is junk installed a bar beneath the spring to support our customers to provide protection. Second time i ordered a release cable and handle lane furniture customer service my recliner of. Make everything a little thicker 're here to support our customers in time. Monthly payments Lane dealer is no longer in business, please contact Lane customer service Feb 22, @! 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