Changing channels is slow & sometimes will not change channels. I have installed DirecTV since 2005. Select one of the two custom lists. For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020. Remote still will not change channels or turn box off & on. Again, try changing channels from the receiver itself. Change the channel. I strive to give honest answers, even if not always appreciated. Change the channel using the channel up/down buttons on the receiver. Remote control issues are always frustrating and put our nerves and patience to the test every single time we are forced to handle them. Learn to RESET DirecTV remote. Choose the input channel that the device is connected to. You'll be presented with preset remote types. Rewind the program you're watching. If the buttons on your DirecTV remote control are unresponsive, you can either follow a few basic troubleshooting steps and try to solve this problem on your own, or you could contact a TV repair expert and save time, money, and a lot of energy in the … Best Troubleshooting Guide to fix your Remote at Ease. If you're having trouble with your DIRECTV remote control, try Troubleshoot & Resolve online or read through a few tips. Press MENU on your remote. Changing channels helps to match up the audio sound and video. I also changed the battery. Note: Navigation options may vary based on your receiver type. Hide/show SD channels. Fix DIRECTV remote not working Issues. We use cookies to give you the best possible experience on our website. Can change channels from the DirecTV console and the remote can change volume or sources but not change the channel. Scroll to Settings, then select Favorite Channels. If you can change channels on the receiver, change the batteries in your remote. ACEs are customers too, NOT employees. I can change channels, with my Directv remote but can not adjust the volume on my Tv. Yes, thanks. If you have a DVR, go back a few seconds, then fast-forward to return to the live broadcast. ... You may face problem while changing channels. Answers are based on experience. That didn't restore the remote's channel-changing capability. Resetting the remote is simple. Remote control won't change channels Installed new batteries; pressed 1 and green light flashed; pressed mute & enter at same time...got on screen rf resetting message. Using surround sound? Try using the TV speakers only to test if the surround sound system is causing the issue. Change Mode on the Remote If your remote is not responding, changing channels or adjusting the volume, make sure you have direct line of sight to the receiver.. Next, make sure your remote is set to control your DIRECTV receiver: At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. I think the DVR or remote itself is on the right track because those are the only two other devices which are unique to that set. After at least 15 seconds, plug the receiver back in and turn it on. The current model is the rc73. Follow the prompts to complete your customized channel guide. If the test buttons aren't working, then use the arrow selectors to choose an alternate remote type. In the case of a Set Top Box, select your service provider. To fix this issue, make sure your instrument is properly programmed to connect your DIRECTV receiver. It may be stuck in one channel and won’t go further. If you posted personal information, please edit and remove. Guide info is subject to change based on programming updates by networks. Test the functionality (Example: CH ↑ , Menu, Num 1). 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