Amy Weaver -- President, Legal & Corporate Affairs, General Counsel and Secretary. Thanks, Bret. Tableau officially, officially closed three months ago, where you got the go-ahead to integrate. Turning to operating margins, Q3 non-GAAP operating margin was 19.4%, up 250 basis points year-over-year. It's why I think our strategy is really focused on that singular vision. I also want to express my gratitude to our entire ohana. With Salesforce, reps will have a 360 degree view of the customer whether they are shopping online or in dealerships and they ensure a seamless buying experience. Q3 GAAP loss per share was $0.12 and non-GAAP diluted EPS was $0.75. But I can tell you that after talking to these hundreds of customers, now both before Dreamforce and after, this is a highly differentiated position in the industry. That's why we're excited about it because for the very first time in this industry, a company that's us at Salesforce, has been able to provide the technology to give the customers what they've been looking for for so long. Let's conquer your financial goals together...faster. Salesforce.com Inc Q4 2020 Earnings Call Feb 25, 2020, 5:00 p.m. The firm also provides guidance, support, training, and advisory services. And maybe, Mark, you'd like to fill in some details. Add Comment. We launched one of the most significant product initiatives in the company's history with Customer 360. To close, we've delivered another year of strong financial performance, highlighted by organic durable top line growth and excellent cash flow generation. And when you look at our total management team that Keith and I have built together, that you have to be awfully proud of this group, and I think it is the finest management team in the software technology industry, maybe any industry, but also our Board of Directors is part of that. Thanks, Marc. Commerce Cloud processed more than 30 million [Phonetic] orders, up 27% year-over-year, amazing. 28-May-2020 salesforce.com, inc. (CRM) Q1 2021 Earnings Call . We have the market's leading enterprise software ecosystem, and we are now the trusted advisor for digital transformation for CEOs all over the world. We've given guidance of $35 billion. At the heart of the Customer 360 is our incredible community of Trailblazers. So I hope that kind of informs you how excited we are about Tableau. And as he begins this new journey, we are all with you, Keith, and we're all very excited for you. MuleSoft has been an incredibly successful acquisition, allowing our customers to unlock and unify data across their enterprises. Great and thank you for taking my question. And our partner ecosystem continues to thrive. And it's really about not just selling a product to our customers but really helping them digitally transform their business around their customers and the single source of truth means that's easier than ever for our customers to go from being a sales customer to be in sales and service or being a service customer to be at service and commerce and marketing. Great. Service Cloud grew 26% or approximately 22%, excluding the contributions from ClickSoftware and Salesforce.org, and this compares to a year-over-year growth rate of 22% in Q4 of last year. But as we now get into our new fiscal year, the way that we have architected our distribution organizations and compensation plans is to give as much throughput. This is what our customers have been asking for, and we're making it available to every one of them. When you do purchase accounting and the writedowns and such, you should think about it in that way, for sure, but we haven't elected to go specific on that one. Revenue is the top line item on an income statement from which all costs and expenses are subtracted to arrive at net income. Because at that moment, those customers have to be able to rely on a single source of truth to be able to maximize their relationship with their customers where regardless of where the customer touch point is. It's a critical part of their trusted relationship with their customers. As it relates to Tableau, we're super excited about Tableau being part of the Salesforce family and again if you think about the evolution of where the technology is going, you think about the systems of record. And with that, let's open up the call for questions. We continue to see significant opportunity in the public sector. I really appreciate it. For the full year, we've delivered non-GAAP operating margin of 16.8%, down 24 basis points year-over-year but coming in higher than our expectation largely due to the overall revenue outperformance. Should any of these materialize or should our assumptions prove to be incorrect, actual company results could differ materially from these forward-looking statements. They are also coming to us as their trusted advisor. And I think that you could see it really from the lines at Dreamforce around the Tableau bills [Phonetic] and by the Analytics Falls and other parts of Dreamforce, I know it surprised many of us and many of you to see the huge activity was not a surprise to me because of what was happening in the focus groups before Dreamforce. Excluding the impact of acquisitions this year, we continue to expect our FY '20 non-GAAP operating margin improvement year-over-year to be more than 150 basis points. Cloud-computing giant Salesforce.com Inc (NYSE: CRM) took the Wall Street by storm by announcing stellar Q2 2020 numbers. And on March 8, which is just two weeks from now, Salesforce will celebrate its 21st birthday. So in closing, I want to thank our customers, our partners, our employees for their trust and continued support. It's an extraordinary, inspirational company that truly, truly lives its values more important in this world today than I think ever. And I'm going to ask Keith to take this next, but you mentioned MuleSoft, you mentioned Tableau, this is critical for our customers to move forward. We're also very proud that Fortune has named Salesforce as one of the Top 10 Most Admired Companies in the World and one of the Best Workplaces for Giving Back. There were about 31.6 million commerce orders during the cyber week with a … Well, Bret, I haven't seen you work harder than you have in the last month. Of the $20B – $21B of revenue Salesforce is forecasting for FY21, Vlocity is projected to account for $100M of that total. Our Q3 non-GAAP operating margin reflects the timing of Dreamforce in Q3 last year versus Q4 this year as well as the variations in the timing of sales and marketing and other investments in the quarter. And Salesforce is an incredible company to take that forward. And as great as our strategic relationships have been, this will further deepen them. The deals are important. I'm thrilled to share that our Q3 results were outstanding. Additional details on the transaction can be found in our recently filed 8-K. Now turning to guidance. They ask for us to do more, as probably the biggest thing that surprised me is that people when they see progress they want more progress and Bret I think your point on single source of truth and when you spoke a couple of times people pick up on that. To see it all come together, some of these products are organic, some of them are inorganic, but now that they are integrated and have a clear architecture and that they have the ability for the customer to have extreme value, that was incredible. Salesforce.com Inc (NYSE:CRM)Q4 2020 Earnings CallFeb 25, 2020, 5:00 p.m. Any color you could provide us on where customers are most excited from a power [Phonetic] perspective will be very helpful. And I'm also wondering to the extent you are seeing people who are obviously running it on-premise, to the extent you're starting to hear customers talk about being able to leverage that data that's on-premise and bring it into your various cloud offerings. Financial services also showed strong momentum in the quarter. You mentioned visions like one trillion trees, where we hope to sequester 208 gigatons of carbon over the next decade, where we've partnered with several governments, including the European governments, the U.S. government, Chinese government, Colombian government and others. Incredible growth especially by cloud. This compares to a year-over-year growth rate of 34% in Q4. Speaking of the language of our customer, that continues to propel our industry momentum and our success and our customer success. As you can see from our results, we had an incredible fourth quarter, capping off another record year for Salesforce. The next question is from Brad Zelnick from Credit Suisse. ET, Ladies and gentlemen, thank you for standing by, and welcome to the Salesforce Fiscal 2020 Fourth Quarter Results Conference Call. It shows up in our cash flow and it shows up in CRPO in one quarter and a little bit of timing between the two quarters. Companies have more customer information than ever before. And with that let me turn the call over to Marc Benioff. Our portfolio of industry-leading products continues to deliver strong year-over-year subscription and support revenue growth in Q4. What's more significant an extremely exciting to me is that we are also intending to double the company by fiscal year '24 with a revenue target of $34 billion to $35 billion, making us the fastest enterprise software company to reach that milestone. Our commitment to all stakeholders is one of the reasons that Fortune has ranked Salesforce as one of its 100 companies 100 Best Companies to Work For, for the 12th year in a row. Digital sales on Commerce Cloud were up 13%, Marketing Cloud delivered more than 24 billion emails during Cyber Week, up 18% and Service Clouds processed more than 428 million agent interactions during this critical time for our customers. So I think what I believe is that we've got a team that is clearly executing in Q4 and ready to execute in Q1 and beyond. Contents: Prepared Remarks. I mean, it's a great, it was a great company, is a great company, great management team, great community. Even in our industries portfolio, that consumer goods cloud that Keith talked about really proud of that. And to be able to make that journey work, they have to embrace the platform, the notion, the promise of the 360 degree view of the customer. And if there are other factors may be driving your guidance for that 16% number maybe being a little extra careful given macro or maybe there was some contract duration changes? In fact, across every customer interaction and every industry. For Q4, we expect revenue in the range of $4.743 billion to $4.753 billion or 32% growth year-over-year. And I think one of the interesting things is by bringing this together, it's enabling our customers to navigate all of this amazingly complex regulatory landscape that Amy will speak to you about, but the first step to complying with the CPA with GDPR is really having a map of where customer data lives and we feel privileged to partner with our customers to help them navigate this landscape and we feel like one of the best ways to comply with the changing landscape of consumer privacy legislation is to be on the Salesforce Customer 360. I am delighted to be with you. That combination of those three things, one, our trusted relationship with the customer, two, Customer 360 resolving in the truth profile and, three, Tableau as a huge catalyst for growth, that to me is what I tried to then get on stage and present in the keynote. And I don't think we anticipated doing even a small deal like because Vlocity is a relatively small transaction. That's really a critical and unique position. At Dreamforce, we heard incredible and powerful and inspirational stories from our veterans and these are people who are transitioning from serving their nation to new careers in the Salesforce ecosystem. 46,000 nonprofits and NGOs use our software for free, and we're the #1 contributor to our local San Francisco and Oakland public schools as well as to the homelessness crisis right here in our native San Francisco. This is the holy grail for me in computing. We had our own Brexit if you will. Can you double click on what's really driving that? Of course, Parker, who's been by my side for 21 years, could not have done this without him. Thanks. The next question is from Keith Weiss from Morgan Stanley. Marc, I have a question for you. August 22, 2019. salesforce.com, inc. (CRM) ... Q1 2021 Earnings Call Corrected Transcript 28-May-2020 ... salesforce.com, inc. (CRM) Q1 2021 Earnings Call Corrected Transcript 28-May-2020 We all see what's going on in the world. Just wanted to focus in on the Sales Cloud. The transaction is expected to close during the fiscal second quarter, and we expect approximately $50 million in revenue contribution during fiscal 2021. Now as we look at navigating a biological crisis when we started Salesforce, Parker and I really built a business model that was designed to transcend these situations so that we would have durable growth over time regardless of the crises. Copyright, Trademark and Patent Information. So I think we're all very, very excited about that. We have written what we call our V2MOM, which is our business plan for the year. So people have been talking about this. Xcel Energy, now Xcel powers millions of homes and businesses across the United States. We expect CRPO growth of approximately 21% year-over-year in the fourth quarter. Dec 1, 2020 6:00AM EST. What has happened in California. We are providing this one-time guidance for Q1 FY '21 given the newly acquired businesses, especially Tableau, which have more seasonal revenue profiles in the first quarter. I mean that's the highest growth rate we've seen in Sales Cloud for four quarters now. What was your biggest surprise talking to them rolling all of this technology and vision out and demonstration over the last month? At Dreamforce we showed you an Einstein speaker demonstrating how Einstein can work on any smart speaker, and now you can ask your speaker, hey Einstein what's my forecast and Einstein will tell you whether or not you're going to make your numbers for the quarter. But as I said before, we really believe that all Americans and not just those in California deserve strong privacy protections and that is why we are continuing to advocate for a comprehensive federal privacy law. Now Keith, I know this goes without saying, but you will always be part of our ohana. We started the company as a system of record. And then I think we'll have Amy address the components around we've seen here in California of the California Privacy Act, the GDPR as well because these are all related to the importance of having authenticated and basically data that your customers authorized. We also expanded our relationship with the State of Colorado, which is implementing MuleSoft to integrate seven health and human services agencies to give country -- excuse me, county workers a single view into key aspects of all these agencies to better engage and serve citizens. Shares of CRM rallied 26% the day after their FQ2 results in late August following a … Nobody has this vision. We continue to see scale benefits from capex with capex as a percent of revenue now approximately 4%, and that's down from 4.5% of revenue last year. We are acquiring Vlocity for approximately $1.33 billion in cash net of Salesforce's ownership in the company. So, and that's why the combination of Salesforce and Tableau we think will be very, very successful. Yeah, I think it's a wonderful question, I really agree with the trend that you mentioned. What makes Customer 360 so powerful is that it unifies and manages all the data not just within Salesforce but from almost any data source to deliver a complete 360-degree view of your customer. One for Benioff and one for Keith. We expect fiscal 2021 operating cash flow growth of approximately 20% or better than $5.1 billion, which reflects continued strong cash generation, partially offset by the cash headwinds from the acquisition of Tableau. And Keith, I really enjoyed working with you. Ameriprise Financial, which manages more than $875 billion worth of assets, they expanded with FSC, Financial Services Cloud. I think the first thing I would say is the early renewals impacted the growth rate by let's say approximately a point or so and that type [Phonetic] measurement in terms of quantification, number one. Keith Block -- Co-Chief Executive Officer. Brent Thill -- Jefferies & Company -- Analyst. Our friendship with Gavin has spanned more than a decade during his time leading BT, where he served as their Chief Executive Officer. And we had some amazing wins in the quarter associated with both of those. 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