This is ridiculous so I finally decided to purchase this modem. If you are interested in cancelling your order, please give us a call, or send us an email & we will cancel if we are able to. The Arris Touchstone TM1602A telephony modem is the successor to the 822G. We recommend a AC1600+ dual-band, or mesh router to support the speeds of this modem. Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. Modem did the job, no more rental fee. Modem works on Optimum cable network. COVID-19. Start typing to see products you are looking for. Eligible for Free Shipping. better is relative. Required), Up to 640 Mbps Download Speed Depending on Service Plan, APPROVED For Use with Time Warner Cable / Spectrum & Other Major US Cable Providers, Dual-Band wireless to support strong signal on multiple devices at a time, Telephony Cable Modem with Dual-Band WiFi Router Built In, NOT COMPATIBLE with Optimum Cable or Comcast, APPROVED for Use with Xfinity by Comcast, Cox, Charter, Time Warner Cable / Spectrum, Bright House & Other Major US Cable Providers, Supports Internet Download Speeds Up to 343 Mbps & Upload Speeds Up to 123 Mbps, DOCSIS 3.0 Modem and Wireless Router Combo with Advanced Firewall & Wireless Security, NOT COMPATIBLE with Mediacom & Cablevision. All it took was a call to Optimum customer service. It also improved my speeds since it was a newer model than the cable one I was paying a monthly fee for. Works perfectly and supports speed of 200+MBPS with wired connection and 100+MBPS over wifi. While the TM822G is still in use and popular, this model is stealing some of the spotlight with it’s smaller form factor and upgraded specs. Just call cablevision give them your new modem numbers and Preston. Please note that some versions of this product will come with Motorola branding. Arris Touchstone TM1602A … Call provider if not listed here. All customers get FREE Shipping on orders over $25 shipped by Amazon ... Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) 4.3 out of 5 stars 423. Called Optimum to activate the modem without incident. I purchased this to replace my modem from Optimum after they raised their modem rental fee to $10.65 a month or $127.80 a year. Note that this is a modem only, with no built-in router. Supports Ethernet and 802.11a/b/g/n/ac wireless connections. The TV works perfectly but not the phone. With the TM1602, cable operators can maintain competitive position against VDSL and fiber to Having more channels allows for better connectivity and faster speed capabilities. Add to cart. Surprisingly they answered with only a minute wait time! Entering your shipping destination ZIP code or allowing HazelNetworks.com to use your current location can result in greater accuracy for your estimated arrival date. Purchases of product through HazelNetworks.com are subject to a destination contract. Since 1997, when the first SURFboard was launched in Retail, SURFboard modems have been amongst the leading modems in the market and saving consumers money on their monthly rental fees. This device has 2 VoIP emta telephone lines, 24x8 channels supporting speeds up to 960mbps and is compatible with many cable providers. Excellent for the higher tier speeds, but of course will work for lower speed tiers as well. A+. I was able to ‘self-setup’ the cable modem on my Optimum service and about month in, no issues to report. Go to install.optimum.com and register it yourself. Arris Touchstone TM1602A is a well-known option in the middle of the modems price range. Optimum service came to my house and tried to install it but couldn’t. Supports IPv4 and IPv6 – the latest Internet standard. The only additional thing to remember is you have to call the cable company with the serial # of the modem to (re)activate the service with the new hardware. Requires Cable Internet Service and approved for plans up to 343 Mbps, Not compatible with: Verizon, AT&T, or Centurylink, Two-in-one DOCSIS 3.0 Cable Modem + AC1750 WiFi Router, 4-port Gigabit Ethernet Router enables flexible, high-speed wired connectivity. I found that the TM1602 has the Puma 6 chipset with known latency issues. Great way to save a few bucks a month with Optimum. It took me to the optimum cable modem activation page where i entered in my acct number, last name, and phone number. If you need a backup battery, the TM1602G does have the battery backup capability, however this model may not have the same compatibility as the TM1602A. Forum discussion: Just had Spectrum installed Friday, tech installed a Arris TM1602A modem. We tried a Netgear that had great reviews, but it only worked with Cablevision & not Optimum. Free shipping for many products! Took only a few minutes for my cable company to provision the modem and so far so good with my internet and voice service. Works just like the one we were renting from cablevision now no more 10 dollar a,month rental. I bought a used one as the one your are renting is probably used as well. Gift Guide. ARRIS SURFboard 24 x 8 DOCSIS 3.0 Voice Cable Modem with AC1750 Dual-Band Wi-Fi Router for Xfinity - White. That’s when I was like “nope, ain’t aying that.” Its an Excellent idea to get your own modem. Write a review. 1-10 of 10 items. Signal Strength is quite strong. However, this was not an issue for me as I initially wanted the TM1602. Highly recommend. Good product condition and value. Therefore, I bought a SB6183 and did not have any latency issues, however my speed tests capped at 60mbps through power line and wifi. Only logged in customers who have purchased this product may leave a review. You can see each product's estimated arrival date during the checkout process. Optimum has started charging $10 a month to “ rent “ the same exact model that was free for years , so for $50 I now own one. The TM1602 was able to get 95mbps consistently. only use the battery when you need to make a phone call) in a power failure. I was paying $5 bucks a month for my rental modem from Optimum Online, which was ok, and a total of $60 bucks a year isnt too bad to rent. No more cable charge for a box. Provides two independent lines of telephone service as well as high speed data, DOCSIS 3.0 compliant and backward-compatible with DOCSIS 2.0 or 1.1, Integrated MoCA 2.0 home networking (Service Auth. https://www.newegg.com/arris-tm1602a-cable-modem/p/1EC-0069-00049 It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as Netgear CM500 or Arris WBM760A. The installation took some 10 minutes because there was some rebooting and, perhaps, firmware updates. The TM1602a has 16 down/4 up and the Arris SB6190 has 32 down/8 up. The Arris TM1602A is a 16×4 channel modem and can be expanded to 24×8 whereas the TM822A is only an 8×4 channel modem. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . item 2 Arris TM1602 TM1602A Cable Internet Modem Docsis 3.0 Telephony Modem 16x4 Used 2 - Arris TM1602 TM1602A Cable Internet Modem Docsis 3.0 Telephony Modem 16x4 Used. Next day I called Optimum and different operator registered modem with no issue. They raised my rental to $10 bucks a month. 1-16 of 29 results for "arris tm1602 modem" Skip to main search results Amazon Prime. the Touchstone TM1602 Telephony Modem brings it all to you faster and more reliably, all while providing toll quality Voice over IP telephone serv- ice. I changed my mind after ordering. The battery is for phone only? The 1602A works just the same way as the provided modem from Optimum. Only problem I found is it gets very hot if I use it continuously for 24-48 hours. Pleasantly surprised considering the mixed reviews here. While the TM822G is still in use and popular, this model is stealing some of the spotlight with it’s smaller form factor and upgraded specs. Can I still cancel? The Touchstone TM1602 DOCSIS 3.0 16x4 Embedded Multimedia Terminal Adaptor (E-MTA) delivers two lines of primary line Voice over IP (VoIP), ultra-high speed data access, and multiple battery pack options to support telephony service during power outages. When you choose an ARRIS SURFboard, you’re joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. This will be reflected in the estimated arrival date. Compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. A contracted tech installed an Arris TM1602 cable modem in my apartment. This modem works just as represented. The unit will pay for itself in 8 months. 00 $129.99 $129.99 Free Shipping by Amazon. It appears Optimum service provider/operators are trying to trick people (customers) to use their modem to collect rent. It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as Netgear CM500 or Arris WBM760A . 1602 vs. 1602a This may be a stupid question but what is the different between the Arriss tg1602 and the 1602a? #3 Arris TM1602 – 2 port 3.0 modem Check current price at Amazon The Arris TM1602 – 2 port 3.0 modem is #3 on the Optimum online recommended list.It is Arris 822G Upgrade, is approved for TIME WARNER OPTIMUM/CABLEVISION, CHARTER & MORE, has 16×4 Embedded Multimedia Terminal Adaptor (E-MTA), has 24×8 bonded channel cable environment and supports data services as high as … I’m very pleased. Good riddance! I installed it myself in less than 10 minutes. Then, he connected it to my iMac and registered the machine and Internet worked. The Arris Touchstone TM1602A telephony modem is replacing the TM822G as the new industry favorite. Forum discussion: I'm on Spectrum here with an Arris tm1602a. We did research and found that this is the only one that works with Optimum’s coverage. Highway robbers !!!! If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period. Arris Touchstone TM1602A is a well-known option on the lower end of the price range. Coronavirus (COVID-19) Disruption Our Call Center is experiencing a high number of calls due to the COVID-19 situation. Logic would tell me the SB6190 will perform better, but looking for others experiences. Arris Touchstone TM1602A … While this does not affect the functionality of the product in any way, we feel it's important to mention. It’s a great product and very easy to install. After multiple product returns, finally found the right modem, which supports the blasting speed I get from my service provider. It is an exact match for the Optimun modem that I used to rent. Drop off their rental asap. Shop By Price. This is due to a merging of Arris and Motorola a few years ago. Optimum operator said the CMAC cannot be entered to registration system because modem could be stolen and not legit. Needed Optimum tech to make house call because the modem had a NY MAC address but I live in Northern NJ. Wholesale Used Modems, Routers & Office Equipment. ARRIS is known around the world for innovation in communications. ARRIS SURFboard SBG10 DOCSIS 3.0 Cable Modem & AC1600 Dual Band Wi-Fi Router, Approved for Cox, Spectrum, Xfinity & others (black) 4.4 out of 5 stars 5,561 $119.00 $ 119 . Arris TM1602 Modem installed today - Possible Issue So I finally made the switch over to a Spectrum account from BHN. This modem will pay for itself in the first year and can handle any speed optimum offers and its phone service. Arris Touchstone TM1602A - cable modem overview and full product specs on CNET. I didn’t have to call them or anything – very easy! Ratings and Reviews. Around here, when the power to my Neighborhood goes out, I'm lucky to get 2 hours of service before the node UPS goes down. Now I cannot use my router for WiFi. Free Shipping by Amazon ... Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) 4.3 out of 5 … Excellent for the higher tier speeds, but of course will work for lower speed tiers as well. No install problems, called cable company gave them the info and it worked on first shot. 1602 is a newer model with more channels available for data download and upload. There were certain areas where I saw Cablevision deploy emergency generators after Sandy. The TM822A is rated at a max speed of 211Mbps although theoretically about 122Mbps whereas the Arris 1602 is rated for a max speed of around 360Mbps. I just installed a few hours ago (I use Optimum) and its working perfectly. If you are a Optimum customer, be sure to buy only this one as the tech support informed me that it works best with their network. $64.99. The speed is the same as the Optimum provided box it replaced. $80.95 $ 80. SKU: 5791602. I currently have a the 1602 and am looking to buy my own modem and I see the 1602a. users, the TM1602 enables both home and small businesses the speed and performance achievable with a 24x8 bonded channel cable environment along with industry-leading ARRIS voice and battery back-up features. Next day I called Optimum and different operator registered modem with no built-in router as and. 16X4 telephony modem is replacing the TM822G as the new industry favorite the different between the Arriss tg1602 and phone... 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